To ensure you and your family are safe. As wires age, they become brittle and unsafe. Sometimes rodents get into your roof or wall spaces and chew your wires. This hidden danger is a very real fire risk. And, as you acquire new appliances, the put extra load on your electrical system – often in excess of what it was originally designed for. It is really important to have your electrical system and smoke alarms checked regularly.
  • First we’ll inspect your system. We‘ll inspect the power coming into your house; your switchboard and the cabling. Then we check the connections; the protective devices and your earthing system. We also inspect and test your smoke alarms, replace their batteries and inspect your down lights.
  • Next, we’ll ask you a few questions. We have a checklist of questions we like to run through, including your power bills; maintenance done before; loose or broken power points and switches; any noises, burning smells, electrical flashes or lights that sometimes work and sometimes don’t. We’ll ask you how well your electrical system works on extreme days, i.e. does the system overload on hot days?
  • Then, we’ll talk about safety and hazards. We‘ll try to determine if there is any concerns and if you are having any particular troubles with your electrical system…and if it‘s healthy! Yes, it is just like going to the Doctor for a check-up.
  • Finally, we’ll give you a complete written report on the condition of your electrical system with any recommendations.
We will sit down and fully discuss our findings with you. If remedial work is required we will present you with some cost effective alternatives to consider along with a fixed price to get your system back up to scratch.
Depends. In most cases it is actually more cost effective for you to have the fault repaired while we are on site. Some things may require immediate attention; others may not need repairing right away, maybe in 6 or 12 months’ time. We will fully discuss the options with you.
We offer a fixed upfront quote rather than charging “by the hour”. All our prices are fixed and come out of a standardised pricing system. That way you’re paying the same as everyone else, no matter where they live. When you’re charged “by the hour” it’s in the electrician’s best interests to work slower. We found that with upfront pricing, we could do a better quality job as we didn’t have the pressure of customers holding a stop watch on us.
More often than not, we can complete your job straight away. If we can’t, we will book in a time that suits you.
All our tradesmen have undergone extensive training and practical work experience to gain their electrical license, and they keep up to date with the latest regulations and codes.
In terms of my customer charter I offer you this industry leading comprehensive set of guarantees…

100% No-Risk Satisfaction Guarantee.

As the owner, I want you to be super-pleased — in fact, absolutely delighted — with every installation and service job we do. So every job comes with our ironclad, risk-free guarantee. What does that mean? Simply this: If you aren‘t happy with our work, we‘ll work until it‘s right and you’re completely happy. If it’s still is a problem I‘ll pay for another electrician to fix it until you’re satisfied. Nothing is more important than your complete and total satisfaction. We stand behind every job 100%. If you ever have any questions or concerns about our work, please call me right away.

In addition I offer the following guarantees…

  • On time guarantee. If we turn up late outside our promised service window, we will give you $100 OFF the price of your job. There is nothing worse than standing around waiting for a tradesman!
  • Fixed Price guarantee. I will provide you with an upfront fixed price to complete your job, so you are not in for any nasty surprises at the end.
  • No Mess Guarantee. Protective mattings and drop sheets are placed around all work areas in your home. You will also notice the protective boot covers worn on our boots, so as not to walk any dirt through your home. The work areas will be left clean and tidy as when we first arrived. At the end if you’re not satisfied, we will clean until you’re happy or pay for a cleaner!
  • Parts Guarantee. We insist on using time tested Australian made parts. All our materials are backed by a minimum 12 month warranty
  • 7 Year Labour Guarantee. I am so confident with the quality of workmanship you will receive; I will back our workmanship for 7 years!
The most common form of payment is credit card, and we have a mobile eftpos facility available in every van.